1. Who We Are
PrimeLogue is a product of Primal Codes Technologies Pvt. Ltd. (OPC), a web design, development, and business software company based in Calicut, Kerala, India.
Our contact email for privacy-related questions is [email protected].
2. Information We Collect
We may collect and process information you provide directly through our website, contact forms, service inquiries, demos, support requests, or PrimeLogue services.
- Name, business name, email address, phone number, and address.
- Information submitted when requesting services, demos, or support.
- Correspondence records when you contact us.
- Website usage data, traffic data, logs, browser details, IP address, visit times, and pages viewed.
- Business, product, catalog, order, or service data needed to provide PrimeLogue services.
3. How We Use Information
We use collected information to provide and improve our services, communicate with users, respond to requests, support customers, and present website content effectively.
- To provide information, products, services, demos, or support you request from us.
- To identify and communicate with you about your inquiry or service.
- To improve PrimeLogue, our website, and our customer experience.
- To send relevant service updates, marketing, or promotional communication where appropriate.
- To comply with legal obligations and protect the security of our services.
4. Cookies and Log Data
Cookies are small files transferred to your device. We may use cookies and log data to improve website performance, understand visitor behavior, and improve our services.
You can instruct your browser to refuse cookies or notify you when cookies are being sent. Some features may not work correctly if cookies are disabled.
5. Remarketing and Analytics
We may use third-party services such as Google advertising or analytics tools to understand visits and improve our marketing. You may manage Google ad preferences through Google's ad settings and related opt-out tools.
This website currently uses Google Analytics, the Meta Pixel and Cloudflare's website analytics to measure visits and the performance of our advertising.
6. Service Providers
We may work with third-party companies or individuals to facilitate our services, provide services on our behalf, perform service-related tasks, or help us analyze usage. These parties may access personal information only to perform specific tasks for us and are obligated not to use it for other purposes.
7. Retention of Information
How long we retain information depends on the type of information and the reason it was collected. When information is no longer required, we will delete it, anonymize it, or securely store and isolate it until deletion is possible.
8. Security
We use reasonable, commercially acceptable procedures to protect information from unauthorized access, destruction, use, modification, or disclosure. However, no method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.
9. Disclosure and Legal Compliance
We may disclose personal information where required by law, subpoena, lawful request, or where we believe disclosure is necessary to comply with legal obligations, protect service security, or protect our rights.
10. Business Transfers
If Primal Codes Technologies is involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction. We will provide notice where appropriate before information becomes subject to a different privacy policy.
11. Links to Other Sites
Our website or services may contain links to third-party sites. We are not responsible for the content, privacy policies, or practices of those third-party websites or services.
12. Children's Privacy
PrimeLogue services are intended for business users. We do not knowingly collect personally identifiable information from children under 13. If we become aware that such information has been collected, we will take steps to remove it.
13. Your Rights
You may request access, correction, updates, deletion, restriction, portability, or withdrawal of consent where applicable. To exercise these rights, contact us at [email protected].
14. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of PrimeLogue after changes are posted means you acknowledge and accept the updated policy.
15. Contact Us
If you have questions about this Privacy Policy, contact us at [email protected].
See also: Terms & Conditions · Refund & Domain Policy